**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position may be located at any of the offices within First Interstate Bank's fourteen state footprint, including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO. To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off. Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the , and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY Develop, implement, enhance, document and support the organization's most complex, multifaceted software applications, critical to the day-to-day functions of the bank. This position is responsible for serving as the primary contact between the vendor and business unit and will report to various levels of management across multiple divisions of the organization on the status of the systems, including any outstanding issues and successes. Primary system responsibilities include, Oracle Enterprise Resource Planning (ERP), Oracle Enterprise Planning and Budgeting (EPBCS), and Enterprise Data Management (EDM). ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. System Administration for the software: Research, test, schedule and deploy upgrades and releases while adhering to documented change management process and procedures. Provide tier two help desk assistance to issues escalated from First Support on critical applications. Provide leadership and guidance to System Administrator level I and II team members with escalated issues. Provide subject matter expertise to assist in the development and delivery of training for end users. Create and maintain system documentation including desktop procedures, end user procedures, system diagrams, Service Level Agreements (SLAs), Business Continuity Planning (BCPs), disaster recovery plans, user access audits and test plans. Understand in-depth, the business requirements of critical applications while differentiating requirement vs. process. Convert business requirements into system requirements and maintain ongoing communication with the vendor. Assist System Administrator I and II team members with the process of converting business requirements into system requirements as needed. Establish performance measures, goals, and objectives for the software based on the business requirements. Gather, interpret and report system performance issues to vendor, business unit(s) and management and document performance trends. Understand, monitor and maintain data integrations with source systems at an in-depth level to ensure accurate and timely processing of financial and/or critical data. Develop, maintain and monitor data validation routines and understand the business impact of data exceptions or delays. Analyze, evaluate, and recommend system changes, configuration and enhancements based on business requirements of critical processes a