Work Location:

Remote Morris Plains (NJ)

Hours:

40

Pay Details:

$200,000 - $250,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

The Head of Strategy and Governance – Consumer Bank is responsible for the Consumer Bank first line point of view on risk, controls, and governance across the Consumer Bank (Retail Product, CAMS, Distribution, Marketing, and Payments) and facilitating a healthy risk culture. Evaluates business strategy against risk appetite and ensure risk management principles are embedded into the business planning. Identifies the impact of new regulation on the business. Updates business processes based on new regulatory requirements.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

• Champions the benefits of a healthy risk culture that will effect change and drive value (switch sets)

• Provides governance of first line oversight activities across the BUs

• Evaluates business strategy against risk appetite and ensure risk management principles are embedded into business planning

• Defines, deploys and refreshes policy procedures, frameworks, standards and tools

• Promotes continuous improvement agenda

• Manages key strategic risks and emerging trends

• Works closely with BUs and 2nd line control partners to monitor and respond to regulatory changes

• Conducts regulatory impact analysis to determine changes to policies and procedures

• Supports 2nd line control partners and other oversight functions to prepare for regulatory reviews

• Implements, test and operationalize the initiatives resulting from regulatory changes

• Facilitates all aspects of the Consumer Risk Council

• Monitors industry best practices (i.e. forums, competitors, regulatory guidance, etc.) and informs the TD Consumer Bank point of view

• Resource Planning & Talent Management - Develops and nurtures BMG talent, including actionable succession plans and a strong bench

• Represents TD in Our Community

Education & Experience:

• Bachelor's degree required or equivalent experience

• 10+ Years of related experience

• Solid understanding of Regulatory environment and its role in the business (Legal or Compliance experience preferred)

• Effective negotiation and influencing skills

• Advanced communication and presentation skills

• Strong verbal and written communication skills

• Must possess good organizational and time‐management skills

• Proven leadership abilities

• Ability to successfully operate in matrix environment

• Process Excellence/Improvement skills

• Success with developing talent

• Analytical/Financial Planning skills

• Must have strong pulse on the industry

• Strong relationship management skills both Internal and external

Customer Accountabilities:

• Understand and support the Bank’s Customer Sales and Service Strategy. Create and maintain an environment of ethical and performance integrity behavior at all times when dealing with customers

• Consider the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders

• Provide the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity

• Lead, coach and model quality service delivery at every interaction

• Support the ongoing improvement of the partner/Customer experience

Shareholder Accountabilities:

• Support the development and implementation of operational strategies and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “Best Run” concepts and overall enterprise strategy and objectives

• Participate in establishing and executing plans and goals for the Business to drive results

• Develop and maintain an operating budget, ensuring adherence to budget

• May delegate budgetary assignments to direct reports, but maintains overall budgetary responsibility and oversight

• Provide financial reports and analysis including budget variances to management on a regular basis

• Create a zero tolerance environment as it relates to unethical behavior toward Customers

Employee/Team Accountabilities:

• Set appropriate context for the business unit/function to enable optimal performance and alignment to strategy

• Support the creation of goals and objectives for the business unit/function. Communicate those goals and objectives to the team

• Build capability – support /execute plans to acquire, develop and retain diverse teams with the skills and experience necessary to realize current and future business strategies

• Role model behaviors consistent with TD's leadership profile, Customer and Employee experience agendas and risk and control culture

• Create an extraordinary place to work — advance and sustain a unique, inclusive culture that reflects TD’s diversity agenda, and creates an extraordinary employee experience

• Lead, coach and develop a highly effective team by ensuring on-going training and performance and development

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.